Compact mode
USAA vs Aviva
Table of content
Products and Services Comparison
Type of Insurance 📜
The categories of insurance policies offered by the company, indicating the range of coverage options available to potential customers.Both*- Auto InsuranceProviders offering coverage for vehicles, protecting against accidents, theft, and liability.
- Home InsuranceProviders offering coverage for residential properties, protecting against damage, theft, and liability.
- Life InsuranceProviders offering financial protection for beneficiaries in the event of the policyholder's death.
Aviva- General InsuranceAviva offers General Insurance insurance. Providers offering a wide range of insurance products covering various risks and needs.
Coverage Types 🏠
The various types of insurance policies offered by the company.Both*- AutoInsurers providing coverage for vehicles, protecting against accidents and related liabilities.
- HomeHome insurance protects property and belongings from damage or loss.
- Life
USAAAviva- HealthAviva offers Health coverage. Health insurance covers medical expenses, protecting individuals from high healthcare costs. Click to see all.
- TravelAviva offers Travel coverage. Travel insurance covers unexpected events during trips, including medical emergencies and trip cancellations. Click to see all.
Customer Experience Comparison
Customer Satisfaction Score 😊
A numerical rating representing overall customer satisfaction based on surveys, reviews, and feedback.USAAAvivaClaims Process Rating ⭐
A score reflecting the efficiency and satisfaction level of the company's claims handling process.USAAAvivaClaims Process Rating Type 📋
A classification of the company's claims process quality based on its numerical rating.USAAAviva
Target Market Comparison
For whom 👥
Target demographic or specific groups the insurance company caters to.Both*USAA- Military PersonnelUSAA caters to Military Personnel. Insurers providing specialized coverage and benefits for active duty and veteran service members. Click to see all.
- VeteransUSAA caters to Veterans. Insurers offering specialized coverage and benefits for former military service members. Click to see all.
Aviva
Unique Selling Point Comparison
Known for 💡
A unique feature or characteristic that sets the insurance company apart from competitors.USAA- Military-Focused ServiceUSAA is known for Military-Focused Service.
Aviva- Customer ServiceAviva is known for Customer Service.
Advantages Comparison
Pros 👍
Advantages or strengths of the insurance company.USAA- Exceptional Customer ServiceProvides outstanding support and assistance to policyholders, enhancing overall experience.
- Competitive Rates
Aviva- Strong UK Presence
- Comprehensive Coverage
- Strong Digital PresenceInsurers with effective online marketing and customer engagement strategies
- Wide Product Range
Facts Comparison
Interesting Fact 💡
An intriguing or lesser-known fact about the insurance company.USAA- Only insurer to receive J.D. Power awards in every category
Aviva- Has over 33 million customers
Sarcastic Fact 😉
A humorous or ironic observation about the insurance company.USAA- Their military focus doesn't mean they have tank insurance
Aviva- We'll insure your home but not your bad DIY projects
Overall Rating Comparison
Company Information Comparison
Global Presence 🌎
Indicates the extent of the company's international operations and market reach.Both*
Financial Information Comparison
Financial Strength Rating 💰
A letter grade representing the company's financial stability and ability to pay claims, as assessed by independent rating agencies.USAAAvivaPrice Range 📈
A categorization of the company's pricing level, helping users filter and compare insurance options.USAAAviva
Coverage Purpose Comparison
Purpose 📝
Primary purposes or situations for which the insurance company's products are designed.Both*USAA- Protect AssetsUSAA offers insurance for Protect Assets.
Aviva- ProtectionAviva offers insurance for Protection. Providers focusing on comprehensive insurance protection across various aspects of life and business. Click to see all.
- SavingsAviva offers insurance for Savings. Providers offering insurance policies that include savings or investment features for wealth accumulation. Click to see all.
Company Origin Comparison
Disadvantages Comparison
Cons 👎
Disadvantages or weaknesses of the insurance company.USAA- Limited To Military CommunityInsurers exclusively serving military personnel and families, restricting access for general public. Click to see all.
- Few Physical LocationsInsurers with minimal brick-and-mortar offices Click to see all.
Aviva- Less Presence In North America
- Complex Policy StructuresInsurers with intricate coverage frameworks that may be hard to navigate Click to see all.
- Varying Service Quality
Performance Metrics Comparison
Claim Processing Speed Score ⏱
Rating of the company's efficiency in processing and settling claims.USAAAvivaFinancial Strength Score 💰
Rating of the company's financial stability and ability to pay claims.USAAAviva
Alternatives to USAA
Northwestern Mutual
Known for Personalized Service
⭐
has a better claims process rating than USAA
⏱
processes claims faster than USAA
Intact Financial Corporation
Known for Digital Innovation In Insurance
⭐
has a better claims process rating than USAA